Guest Whereabouts & Emergency Inquiries

I am looking for a friend or family member who stayed at Hotel Shanker and went trekking or on a yatra. Do you know where they are?

Can you tell me whether my friend is currently on the trekking or yatra route?

The hotel may not have confirmed information about a guest's current location or movements after leaving the hotel. For the most up-to-date information, please contact the travel or trekking agency responsible for the itinerary.

If you would like, we can pass your inquiry to our Hotel Team for review.

Can you tell me who the tour guide or trekking agency is?

My friends travelled through a travel agency. Should I contact the agency?

What if I am concerned because of an emergency or natural disaster?

We understand that such situations can be extremely concerning. If you are trying to locate someone who may have been affected by an emergency, please contact the travel or trekking agency responsible for their itinerary and the relevant official authorities for the latest verified information.

 You may also leave a message with our Hotel Team, and we can pass the inquiry to the appropriate team member for review.

Can I leave a message for the Hotel Team about a guest?

Yes. You may provide your name, contact details, the name of the person you are trying to locate, and any relevant information about their trip. Your message can be passed to the appropriate Hotel Team member for review.

Please note that the hotel may not be able to provide personal information or confirm a guest's whereabouts.

How long will it take for the Hotel Team to respond?

Your message will be passed to the appropriate team member for review. The team will get back to you when they have information they are authorized and able to share.