Billing and Invoice Requests
PRAJWOL SHANKER SHRESTHA
Last Update há 4 meses
Overview
If you have any questions or concerns regarding invoices or billing for your stay at Hotel Shanker, please follow the steps below to ensure prompt assistance:
How can a guest request a copy of an invoice after their stay?
Simply provide the stay details, and the sales team will review the request and verify it. Once the booking is verified, the copy of the invoice will be prepared and sent to the provided email.
What information should a guest provide when requesting an invoice?
1. Full name used for stay/reservation.
2. Booking reference number or stay dates.
3. Any relevant documentation, such as screenshots or booking confirmations.
Guests can request a copy of their invoice by providing their stay details (in chat). Optionally, for quicker assistance, a guest may also contact our sales team via Call/WhatsApp at +977-9802397322.
Once the required details are submitted, our team will review and respond to the provided contact details.
Guests can still request a copy of your invoice after departure by submitting stay details via chat or contacting the sales team directly. The team will assist you once the details are verified.
No additional action is usually required once the request has been submitted. The sales team will verify the request internally and will respond directly to a guest in the provided contact details.
Invoice requests are processed once the booking details have been verified by the team. After reviewing the reservation in the system, the team will prepare the copy of invoice and send it to the email address provided in a request.
In some cases, processing may take slightly longer if additional verification is required or if the reservation was made through a third-party booking platform.
For complex billing queries, you may email: billing@shankerhotel.com
Related Topics:
Invoice Copy Request
Billing Inquiries